What I enjoy most about my job is the satisfaction of meeting people and helping people.

A typical day in my role is checking tickets, helping customers get on the right trains and making sure they have the correct discounts... all sorts!

I enjoy the job because there are a lot of different things that happen during the day; you see different people, different cultures. Everybody is different in their
own ways.

The business constantly give me on-going training, give me feedback on how I’m doing and how I can improve myself. They also give me plenty of careers opportunities to go forward.

A friend recommended the role to me and I haven’t looked back since. The variation is great!