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Network Officer

We are looking for a Network Officer to join our team in Southampton.

As a Network Officer you will be ensuring services are scheduled in an efficient, punctual, reliable, lawful and cost-effective way. You will identify areas for new initiatives and developments. Working in a collaborative way you will establish strong effective working relationships with colleagues across the Division, in order to identify and share best practice between OpCos, and regions. You will sets the highest standards of performance, leads by example and demonstrates passion and determination to influence, inspire and motivate our people.

The salary for this position will be between £23,000 and £28,000 depending on skills and experience. The working hours will be 38 per week.

Your key responsibilities will be to:

  • Finding solutions for service related issues and new initiatives and developments.
  • Monitor service reliability and suggest solutions.
  • Prepare timetables and documentation for services registrations.
  • Ensure that schedules are created in line with registered services.
  • Compile duties and rosters within both legal and locally agreed constraints.
  • Negotiate changes with local trade union representatives.
  • Implement changes in a timely manner.
  • Maintain strong links with other internal stakeholders, encouraging their input to highlight problem areas and informing them of changes being made,
  • Maintain strong links with the Commercial Team to assist with service changes affecting the ticketing systems.
  • Ensure that all data exports are updated in a timely manner.
  • Assist with the preparation of tender bids for submission

Skills, Experience and Qualifications Required

  • Excellent customer service focus
  • Ability to analyse and interpret data
  • Highly numerate
  • Experienced in scheduling duties and creating rosters
  • Financial understanding
  • Commercial awareness
  • Innovation
  • Understanding of scheduling
  • Excellent communication skills
  • First class knowledge of the local network
  • In-depth knowledge and understanding of the road traffic act and driver hours' legislation
  • Strong influencing and negotiation skills

What will you get in return?

Once you have completed your probation period, First will offer you the following fantastic benefits:

  • Free Travel - Travel for free on our buses
  • First Exclusives - Discounts and cashback on over 3,000 goods and services with First Xclusives
  • Treat your Family & Friends - Amazing discounts on First UK Rail and bus travel
  • Save – Use savings you build over three years to buy discounted shares in First. It's better than keeping it under the mattress!
  • Buy as you earn – Buy shares in First and we'll give you free ones on top!
  • Build a Pension with First – You will automatically join our pension scheme and start saving for the future
  • Free Life Assurance for Pension Scheme Members – We will provide a tax-free payment for the people who depend on you

About Us:

One of Britain's largest bus operators, we help around 1.6 million passengers get about their local communities every day. Putting safety first and our customers at the heart of everything we do, we provide reliable, comfortable and punctual services that offer good value for money. We're also proud to be part of the FirstGroup family that carries 2.5 billion passengers a year all around the world in the UK, Ireland, USA, Canada and Mexico.

Interested? Click on apply and fill in an application form!

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UK Bus - Southampton
Empress Road, Southampton, England, SO14 0JW
  • Ref:
  • Company:
    First UK Bus
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Permanent - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    UK Bus - Southampton
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