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Conductor

Main Purpose 

Are you able to work within set rules and regulations while still prioritising a customer's journey experience? Can you deliver travel information in a clear and concise manner? Can you provide customer's with a feeling of safety, security and welcome? We expect our conductors to be visible at all times and to be on hand to make the difference to our customers.

To carry out retail, operating and customer care duties in a safe manner in accordance with laid down regulations thus ensuring the safe operation of the railway, protection of ticket revenue and the satisfaction of all customers.

To provide an efficient and accurate service to the public in all aspects of the retailing of rail tickets and products and in the provision of travel information.

Carry out operational safety duties in accordance with group standards and Island Line instructions.

Report safety of the line incidents to the appropriate person.

Maintaining schedules in accordance with the train running schedule.

Regular inspecting and issuing of tickets, ensuring revenue due to the company is protected.

Resolve problems regarding train environment, reporting defects/faults where necessary.

Patrol the train regularly to ensure that comfort is maintained by taking the initiative in dealing with instances of feet on seats, smoking in non smoking areas, vandalism etc.

Operate doors as appropriate i.e. open doors at stations, observe loading of passengers, close doors and signal driver when safe to depart.

Provide assistance to the driver when required.

Salary

£31,863 per annum

Shifts

37 hours per week including weekends and bank holidays.


 
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Location
Isle of Wight - Ryde
Ryde St Johns Road station, St Johns Hill, Ryde, Isle of Wight, PO33 2BA
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  • Ref:
    010917
  • Company:
    South Western Railway
  • Website Skillset:
    Customer Service
  • Contract Type:
    Permanent - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
    37
  • Location:
    Isle of Wight - Ryde
  • Closing Date:
    23 August 2019
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